You are here

Browse Books: Business & Economics / Total Quality Management

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company (Hardcover) By Joseph Michelli $30.00 Add to Wish List Usually Ships in 1-5 Days	Built to Last: Successful Habits of Visionary Companies (Good to Great #2) (Paperback) By Jim Collins, Jerry I. Porras $22.99 Add to Wish List Usually Ships in 1-5 Days	Tools Of Titans: The Tactics, Routines, and Habits of Billionaires, Icons, and World-Class Performers (Hardcover) By Timothy Ferriss $32.50 Add to Wish List Usually Ships in 1-5 Days
Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results (Hardcover) By Mike Rother $36.00 Add to Wish List Usually Ships in 1-5 Days	Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization (Paperback) By C. William Crutcher, Fernando Flores (Foreword by) Short Discount Book - email or call for price	Tribe Of Mentors: Short Life Advice from the Best in the World (Hardcover) By Timothy Ferriss $30.00 Add to Wish List Usually Ships in 1-5 Days
Lean Turnaround (Pb) (Paperback) By Art Byrne $41.00 Add to Wish List Usually Ships in 1-5 Days	Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation (Hardcover) By Karen Martin, Mike Osterling $40.00 Add to Wish List Usually Ships in 1-5 Days	Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy, Second Edition (Hardcover) By Masaaki Imai $46.00 Add to Wish List Usually Ships in 1-5 Days
The Lean Turnaround: How Business Leaders Use Lean Principles to Create Value and Transform Their Company (Hardcover) By Art Byrne, James Womack Email or call for price Out of Print	Zero Acceptance Number Sampling Plans (Paperback) By Nicholas L. Squeglia Email or call for price	The Toyota Engagement Equation: How to Understand and Implement Continuous Improvement Thinking in Any Organization (Paperback) By Tracey Richardson, Ernie Richardson $36.00 Add to Wish List Usually Ships in 1-5 Days

Pages

Business Hours

We are open as heck, and you can come visit us at 315 5th Ave SE. Come frolick amongst our shelves.

Our hours are Mon- Sun: 12pm - 6pm. Trading Hours: 12pm - 5pm (but call in advance).

We are doing buybacks! Please understand that we have a smaller space than before and are now pickier. Newer titles, interesting volumes, and rare books are what we're looking for! Call ahead and bring up to two medium-sized boxes, and be prepared to take back what we can't buyback. Book trades are for used in-store credit only.