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Browse Books: Business & Economics / Customer Relations

Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover) By The Disney Institute, Theodore Kinni $24.99 Add to Wish List Backordered	The Trusted Advisor (Paperback) By David H. Maister, Charles H. Green, Robert M. Galford $17.99 Email or call for price.	Fish!: A Proven Way to Boost Morale and Improve Results (Hardcover) By Stephen C. Lundin, PhD, John Christensen, Harry Paul, Ken Blanchard $26.00 Add to Wish List Backordered
The Lost Art of Connecting: The Gather, Ask, Do Method for Building Meaningful Business Relationships (Hardcover) By Jackie Ashton (With), Susan McPherson $26.00 Add to Wish List Usually Ships in 1-5 Days	Inspired: How to Create Tech Products Customers Love (Hardcover) By Marty Cagan $30.00 Add to Wish List Usually Ships in 1-5 Days	Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover) By Donald Miller $24.99 Add to Wish List Usually Ships in 1-5 Days
Superfans: The Easy Way to Stand Out, Grow Your Tribe, and Build a Successful Business (Hardcover) By Pat Flynn $24.99 Add to Wish List Usually Ships in 1-5 Days	Como Construir Una Storybrand (Paperback) By Donald Miller $15.95 Email or call for price.	Inclusive 360: Proven Solutions for an Equitable Organization (Paperback) By Bernadette Smith $19.21 Add to Wish List Usually Ships in 1-5 Days
Delivering Happiness: A Path to Profits, Passion, and Purpose (Paperback) By Tony Hsieh $17.99 Add to Wish List Usually Ships in 1-5 Days	The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback) By Clayton M. Christensen $28.00 Add to Wish List Usually Ships in 1-5 Days	Breakthrough Retailing: How a Bleeding Orange Culture Can Change Everything (Hardcover) By Jim Inglis $29.95 Add to Wish List Usually Ships in 1-5 Days

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We are still doing curbside pickup at our new space. Call us to order in-store books, and order new books online here on our site and select "curbside." (Or you can have it shipped to your home!)

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We are now doing buybacks! Please understand that we have a smaller space than before and are now pickier. Newer titles, interesting volumes, and rare books are what we're looking for! Call ahead and bring up to two medium-sized boxes, and be prepared to take back what we can't buyback. Book trades are for used in-store credit only.